CEU Event: Breaking the Bad News: From resistance to acceptance and beyond
When: Ongoing
Where: Online
CEUs
*CPDT-KA: | 1.5 | *CBCC-KA: | 0 |
CPDT-KSA Knowledge: | 1.50 | ||
CPDT-KSA Skills: | 0.00 |
* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA or CPDT-KSA recertification. Courses approved for CPDT-KA or CPDT-KSA may not be applied to a CBCC-KA recertification.
PLEASE NOTE: CPDT-KA can earn a MAXIMUM of 12 CPDT-KSA Skills CEUS within their 3 year certification period.
Description
Working as a dog trainer means we sometimes need to tell clients painful truths they don't want to hear. It can be hard to find a way in. Do you avoid speaking up – or use vague or euphemistic language – to save yourself the discomfort of potential conflict? Or do you say what the client needs to hear, only to face resistance, refusal, or clients who leave to find a trainer who will agree with them? As a specialist in service dog owner-training, Sharon Wachsler has extensive experience with helping clients come to terms with the heartbreaking reality that their dog is not fit for this career. Over the years, she developed a protocol that usually ends with the client understanding, agreeing, and thanking her for telling them this potentially devastating new. If you want to learn how to share bad news in a way that is more likely to wind up with you, the client, and the dog all on the same team, this webinar will be a game changer for you.
Sponsor:Raising Canine, LLC
Speaker(s):Sharon Waschler
Contact: Susan Smith
Email:
sue@raisingcanine.com
Phone: 512-916-4007
Web: https://raisingcanine.com/