CEU Event: Open Conversations
When: Ongoing
Where: Online
CEUs
| *CPDT-KA: | 0 | *CBCC-KA: | 1 |
| CPDT-KSA Knowledge: | 0.00 | ||
| CPDT-KSA Skills: | 0.00 |
* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA or CPDT-KSA recertification. Courses approved for CPDT-KA or CPDT-KSA may not be applied to a CBCC-KA recertification.
PLEASE NOTE: CPDT-KA can earn a MAXIMUM of 12 CPDT-KSA Skills CEUS within their 3 year certification period.
Description
Carmaleta Aufderheide, CSAT, KPA-CPT, CPDT-KA, MS -Conflict and Dispute resolution (CRES) will cover tools to navigate difficult conversations with clients when issues arise. She will walk you through the steps to enhance your ability to communicate effectively with compassion and empathy.
Sponsor:Malena DeMartini INC
Speaker(s):Carmaleta Aufderheide, CSAT, KPA-CPT, CPDT-KA, MS -Conflict and Dispute resolution (CRES)
Contact: Joann Rechtine
Email:
joann@malenademartini.com
Phone: 585-905-8281
Web: https://malenademartini.com/