Are we as force-free with our clients and our colleagues as we are with the animals in our care? Our behavior-consulting work often takes place amidst emotionally charged situations. The stakes can be high and our clients can be upset, argumentative and unpleasant. Additionally, these same characteristics can describe our colleagues as well at times. And so, when dealing with disagreeable people, can we apply our core skills of careful observation, non-reactivity, gradual shaping and timely reinforcement of alternate behaviors? Let’s consider if we are willing to extend our ethic of non-violence to include our interactions with people as well as pets, and if so, what practical changes we could make to support this.

Sponsor:Pet Professional Guild
Speaker(s):Kathy Sdao

Contact: Sharon Nettles
 Email: membershipcoordinator@petprofessionalguild.com
 Phone: 731-432-3688
 Web: http://www.petprofessionalguild.com/event-2273554