CEU Event: Dealing With Difficult Clients in Group Classes
When: Ongoing
Where: Online
CEUs
| *CPDT-KA: | 1.5 | *CBCC-KA: | 0 |
| CPDT-KSA Knowledge: | 1.50 | ||
| CPDT-KSA Skills: | 0.00 |
* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA or CPDT-KSA recertification. Courses approved for CPDT-KA or CPDT-KSA may not be applied to a CBCC-KA recertification.
PLEASE NOTE: CPDT-KA can earn a MAXIMUM of 12 CPDT-KSA Skills CEUS within their 3 year certification period.
Description
When teaching a group class, it can be hard enough to divide your time equally among your students. When you have a challenging client, it gets even harder! Learn effective, polite ways to deal with common issues that often come up with clients so you can stick to your schedule and still get results. Don't write off difficult clients! With patience and positive techniques, they may turn into your best customers.
Sponsor:Raising Canine
Speaker(s):**Teoti Anderson
Contact: Susan Smith
Email:
sue@raisingcanine.com
Phone: 512-916-4007
Web: http://www.raisingcanine.com/